RCS Terms & Conditions

  • By using RCS services you except our terms & conditions of trading
  • You agree to give us 2 weeks notice of termination of our service
  • We require 3 days notice for cancellation of a clean
  • Our minimum contract is 3 cleans (excluding "One off" cleans). However if you are not satisfied with the quality of the finish please inform us within 24 hours and we will return to re-clean the effected window/s, free of charge
  • If your requirements change, i.e. adding additional windows to the property or changing the cleaning frequency, a new quotation may be required
  • Safety is of paramount importance to us we request that small children and pets to be enclosed in the house for the duration of the clean.
  • We always work within the content of the Health & Safety legislation, but if we deem any conditions unfit or even hazardous then work will not continue until conditions are improved
  • Any future price increases will be at our discretion, but you will be notified in writing beforehand.
  • Insurance - we are covered for public liability (£5 Million as standard)
  • If an inside clean is required, all window sills must be cleaned and awkward curtains removed before cleaning commences (price is usually twice that of the external clean )
  • If it is raining when we clean your windows and they do not dry satisfactory once the rain has stopped, we will return to re-clean the effected windows. To take advantage of this service you must inform us within 24 hours of the initial clean.
  • Any customer not providing adequate access to the rear of the property will only have the accessible windows cleaned, however they will be charged accordingly for this reduced service.
  • All due payments must be received within 14 days as requested or a £2.50 administration fee will apply, this will be added to the charge to future appointments.
domestic window cleaning

business window cleaning